Delta’s 787-9 business class is genuinely good. The suite-style seats, direct aisle access, and Dreamliner’s lower cabin altitude make long flights almost enjoyable. Here’s the detailed breakdown.
The Seat
It’s a 1-2-1 configuration, which is the standard for modern business class—everyone gets aisle access without climbing over anyone. The seats are Thompson Vantage XL suites with doors that close for privacy. When Delta first announced door suites, skeptics wondered if they’d feel claustrophobic. They don’t.
Fully flat is fully flat. The bed measures about 78 inches, which accommodates most people comfortably. The mattress pad helps—Delta’s bedding has improved significantly from a few years ago. I’ve slept six consecutive hours on transatlantic flights, which is rare for me.
The suite includes adjustable lumbar, headrest positioning, and a leg rest that works in both upright and reclined positions. Storage is adequate: a small shelf, a pocket for your phone, and hooks for headphones. Not cavernous, but functional.
The 787 Difference
The Dreamliner’s composite construction allows for higher cabin pressure (equivalent to 6,000 feet versus 8,000 feet on older aircraft) and better humidity. The result: you land feeling less wrecked. It’s subtle but noticeable, especially on routes over 10 hours.
The windows are larger and have electronic dimming instead of plastic shades. You can dial in exactly how much light you want. Flight attendants can override the setting for service, but generally you control your own window.
Catering and Service
Delta’s onboard food has improved. The appetizer courses are solid, entrees range from acceptable to good depending on what you order, and the ice cream sundae cart is a nice touch. It’s not Singapore Airlines, but it’s competitive with other US carriers.
Flight attendants are generally attentive without hovering. Drinks come promptly, meals are served efficiently, and they leave you alone if you’re trying to sleep. Consistency varies by crew, but I’ve had more good experiences than bad.
Entertainment and Connectivity
The screen is large—18 inches—and the content library is extensive. Movies, TV series, live satellite TV on some routes. The interface is responsive enough. Noise-canceling headphones are provided, though bringing your own is always better.
Wi-Fi is available and functional for email and messaging. Streaming video is hit or miss depending on how many people are connected. The pricing has gotten more reasonable—unlimited passes instead of metered charges.
Best Routes for This Product
Delta deploys the 787-9 on premium transatlantic routes and some Pacific services. JFK to major European capitals, Atlanta to various destinations. Use Delta’s aircraft filter when booking to make sure you’re getting the 787-9 configuration specifically—not all Delta business class is equal.
Booking Strategy
SkyMiles redemptions are dynamic priced, so sweet spots are harder to find than they used to be. Partner awards through Virgin Atlantic or Air France can offer better rates. Cash fares vary wildly—set alerts and book sales when they happen. Upgrades from economy are theoretically possible but practically rare unless you’re high status.
If you’re paying cash and can find availability under $4,000 roundtrip to Europe, that’s a solid deal for this product. At $6,000+, you might comparison shop other carriers.
